My business partners and teams drive sustainable, profitable growth because they believe in my character and business acumen, and clearly understand the long-term KPIs and BHAG we challenge ourselves with.
Rotary International is an organization of 1.2 million members that has invested over $3 billion in improving the world's health and well-being. RI has led the fight against polio, and we are near eradication of it, and also promotes peace, education and more through local and international projects.
• Executed national Sales & Marketing Strategy to support regional sales management and family of Value Added Distributors; used the lead Drip Irrigation method to increase new Channel Partner leads 5x previous levels
• Presenter on Confined Space Entry (CSE) at the ASSP and AIHce safety conferences. Held webinar on CSE for Industrial Hygiene (IH) and Environmental Health & Safety (EHS) managers. Use interactive tools (Kahoot! and Mentimeter) to engage and test audience on essential life safety topics.
• Develop and implement an exhibitor program aligned to Dräger’s global strategy as being the Trusted Advisor on Life Safety with over 20 expos & conferences nationwide, including the design, set-up and staffing of every event.
• Created a video for the Regard 7000 fixed gas detection solution, and then promoted it via social media, reaching over 500,000 views.
• Created a special national website and promotion campaign for our partner network, resulting in 40,000 visits and more importantly generating 10x more hot leads
Cembrit is a $200m fiber cement panel manufacturer based out of Denmark with over 1,000 employees.
The North American market increased sales by 56% in 2016 and 41% in 2017. During this time lead and problem resolution times were improved. I also coordinated product testing and evaluation to ensure market leadership and to open new markets in North America.
Study abroad in Cambridge, England and Morelia, Mexico.
Participated in Case Study program for Case International & Martin Engineering. Study abroad in Guadalajara, Mexico.
- Manage the customer service team responsible for providing excellence in customer service, driving growth by 23% in 2014 and profitability by 7.9%.
- Participated in KanBan, Value Steam and Process Mapping Kaizens, resulting in KPIs such as Total Cycle Times to reduce by 50% and First Pass Yield to increase from <50% to >90%.
- Re-organized the customer service team, implemented policies and procedures (API compliant – visual) and cross-trained team to improve First Contact Solution and Total Quote/Order Cycle Times.
- Developing Six Gate INP projects and marketing strategies for innovative O&G solutions for the flow industry. Partnering with engineering, sales and quality teams to find most effective customer solutions.
- Part of team responsible for S&OP implementation, which helped result in OTD improving from <80% to 95.2%. Worked with the Demand, Supply Chain, and EMT in coordinated meetings to align expectations and investment requirement and opportunities.
Keeping people safe is one of the most rewarding work experiences I have had. At Draeger we warn workers of potential hazards and then protect them from those hazards, and often avoid an accident before they even occur.Â